Shipping Policy

Shipping is charged based on the weight of the books in your cart. The same is reflected in payment summary before checkout.
Orders once placed will be processed and shipped within 2-3 working days.
Upon dispatch from our warehouse, you will receive an email and sms with tracking number of your parcel. You are liable to track your parcel and be available when it arrives.
Package is sent via surface mode and delivery time depends upon the location. It generally takes 5-7 working days but proper timeline will be mentioned in the tracking id.
In case you’re unable to trace/track your order kindly get in touch with us timely before the parcel is returned by our courier partners. We will look into the same and ensure your parcel reaches you safely.
In case a package is returned to us due to refused, unclaimed, unsuccessful delivery, incorrect address or any other reason the customer will have to bear both reverse shipping and reshipping charges. The order cannot be cancelled in such cases and no refund shall be provided.
Pupilio will not be liable for any loss or damage to the package if address and contact details mentioned at the time of checkout are incorrect.
Delivery timing cannot be guaranteed due to the ever-changing COVID-19 situation.